Booking Terms and Conditions
Bookings: All bookings and diving activities otherwise provided by Immerse School of Diving are subject to these terms and conditions. All activities are subject to availability. Immerse School of Diving (“We”) may accept or decline bookings, and may withdraw any offer discount or promotion (including our package pricing) at any time, in our absolute discretion. Your booking shall only be accepted when Immerse School of Diving have received the amounts due upon booking from you, and have issued you with written acceptance of your booking.
Pricing, offers, discounts and promotions: Price isn't everything - with Immerse School of Diving you know you will be diving with a professional and fully insured school, where we aim to deliver training and support which is second to none, enabling you to be the best diver you can be. However, we also appreciate that price is important to you. That's why we offer package prices for certain courses, and from time to time we may offer special discounts and promotions on our standard price list. Each offer, discount or promotion (including our package pricing) can not be used in conjunction with any other Immerse School of Diving offer, discount, or promotion; or in conjunction with quoted price. You must identify the applicable offer, discount or promotion (including our package pricing) at the time of booking. We may issue you with a quotation from time to time. Such quotations shall be valid for seven days unless a shorter period is specified by Immerse School of Diving, and shall not constitute an offer. Unless an offer, discount or promotion (including our package pricing) is claimed at the time of booking, or otherwise agreed in writing by Immerse School of Diving, our standard website prices as set out on the date of your booking shall apply.
Payment: Payment for any course or activity costing less than £75 is due in full upon booking, unless otherwise agreed by Immerse School of Diving in writing with you. For all other non-professional courses or activities, a £75 part payment is required at the time of booking and final payment is required upon the date of your course or activity, unless otherwise expressly specified by Immerse School of Diving. A part payment of £150 is required for all professional level courses and final payment upon the date of your course. For Club Immerse dives or trips, 50% part payment is required upon booking and the remaining 50% no later than sixty (60) days prior to the event date, unless otherwise expressly specified by Immerse School of Diving. All payments are non-refundable, save as set out in these terms and conditions. We accept cheque (payable to IMMERSE SCHOOL OF DIVING), cash, or face to face card payment.
Required documentation, qualification or experience: You will be required to complete certain documentation in advance of any activities, and for diving activities you may be required to declare any known medical conditions to Immerse School of Diving. You must do so truthfully, accurately, and completely; and must update us if you become aware of any change in the information which you have provided to us. Certain courses and activities are subject to qualification or experience level. Where such prerequisites are stated, you agree to ensure that you fulfill those prerequisites prior to the commencement of the course or activity as required.
Course materials: When we accept your booking and you have paid any prepayment amounts, we will provide you (by post at cost, or upon collection, at your election) with any required course materials which are included in your course fee. Course fees exclude the cost of PADI DVDs for PADI courses. We will provide a copy of the appropriate PADI DVD for your course on loan, unless you elect to purchase your own copy. A deposit shall be payable for any PADI DVD rentals, refundable upon return of loan DVDs in no worse a condition than provided. Loan DVDs remain the property of Immerse School of Diving, and shall be returned immediately upon completion of your course or otherwise upon our request; failing which you will forfeit your deposit and you shall be liable to pay the cost of a replacement DVD in full.
Dates: We may agree specific dates for your booking. If we need to reschedule your booking or any portion of your booking (including without limitation due to adverse weather, or any other condition making the planned activity unsafe) we will contact you giving as much notice as is possible to provide alternative dates. Instead of rescheduling your course, we may elect to cancel your booking in full through no fault of your own, in which case (save where provided otherwise in these terms and conditions) we shall refund any payments which you have made in full. Nothwithstanding the above, bookings involving pass through costs for third party goods or services are subject to supplier terms and conditions (available upon request), and as such it may not be possible to refund in full or at all costs in the event that an activity is rescheduled or cancelled. Specifically, but without limitation, accomodation and transportation costs for Club Immerse dives or trips may be non-refundable and payable in full regardless of dive cancellation or rescheduling. In the event of such rescheduling or cancellation of these activities, we will contact you to inform you of refund status.
Customer rescheduling: Unless otherwise agreed in writing by Immerse School of Diving, you may not cancel a booking. However, you may reschedule a course booking on no less than thirty (30) days’ notice to us, provided that you complete the activity booked within one year of your initial scheduled date. Upon receipt of your request to reschedule, we will provide you with alternative dates for your selection. It is not possible to reschedule Club Immerse diving trips or holidays for your convenience.
If you are otherwise unable to attend on time or complete your assigned course sessions in full in a manner which meets the course requirements (including without limitation failure to meet any performance requirements set by PADI, or being unfit to dive), full payment remains due and payable. Your original course session will either be rescheduled, or an additional session added to your course accordingly. You may be required to pay any resulting additional charges for costs to be incurred by Immerse School of Diving (including without limitation pool fees, site entrance fees, staff time, transportation costs) prior to such rescheduling or addition of an additional session. If you fail to pay such additional costs as required, but otherwise make payment in full, you may cancel the remainder of your course and Immerse School of Diving will issue a referral document so that you can complete your training with another provider. Referral documents are valid for twelve (12) months from completion of the last course component listed in that document.
Course expulsion: We may cancel your course or activity booking with immediate effect and without refund if you fail to complete any required documentation, fail to meet any prequisite qualification or experience levels required, if we become aware that the information that you have provided is incorrect or you have failed to disclose a known medical condition, you fail to comply with the reasonable instructions of Immerse School of Diving including without limitation those relating to safety, or act in any manner which may compromise the health and safety of yourself or others.
Damage to equipment or materials: As part of any introductory scuba diving course you will receive training on the proper care and handling of scuba equipment. If at any time you find that you are unsure of how to properly care for any piece of scuba equipment, please reach out to a member of staff. We also have equipment care guidelines available for you upon request. You are liable in full for any damage to the property of Immerse School of Diving or its suppliers caused by your act or ommision or any person accompanying you as your guest. Damage to Immerse School of Diving scuba equipment shall be charged at the rates on our published damages charges list from time to time, and is payable immediately upon demand. If you fail to pay any such costs as required, we reserve the right to apply any amounts paid to us towards such costs and withhold any goods or services until such charges are paid in full.
Entire Agreement: These terms and conditions form the entire agreement between us in respect of any booking, and exclude all other terms and conditions. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty which is not set out in these terms and conditions. No variation to these terms and conditions shall be effective unless signed in writing by Immerse School of Diving. Nothing in these terms or conditions affects your statutory rights, or excludes or limits liability to a greater extent than permitted by applicable law.
Applicable law: These terms and conditions, their subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction in relation to any dispute or claim concerning these terms and conditions or their subject matter or formation (including non-contractual disputes or claims).
Website Terms and Conditions
Changes to our site: We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update that information. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Accessing our site: Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our site.
No reliance on information: The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Uploading content to our site: Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site. We have the right to remove any posting you make on our site in our sole discretion. The views expressed by other users on our site do not represent our views or values.
Viruses: We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site: You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of content on our site other than that set out above, please contact firstname.lastname@example.org.
Third party links and resources in our site: Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
Contact us: To contact us, please email email@example.com.
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